ITIL® Foundation Certification Training – Online Self Learning

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services. ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization’s strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.


Course content


2.Overview of ITIL 2007 edition

3.Service strategy

4.Service design

5.Service transition

6.Service operation

7.Continual service improvement (CSI)

8.Overview of ITIL v2

9.Related frameworks



13 .See also



16External links

What you will Get

  • 1 Year Access
  • Audio-Video Lectures
  • Simulated Exams
  • Flashcards
  • 25 PMI PDUs for PMI Credential Holders

Salient Features

  • High impact-proven training– Over 10000 professionals have participatedglobally in our training programs.
  • Experienced, expert instructors– Our Instructors come with a rich 10+ years experience in IT and are active credential holders.
  • Training programs delivered across 50+ locations globally, and developed in-house by GreyCampus, Accredited Training Organization of PEOPLECERT and a PMI REP (ID 3871)


ITIL-Information Technology Infrastructure Library
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Got queries?
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Q1: Am I Eligible for this course?

A: There are no restrictions or prerequisites for attending this training program and certification exam.

Q2: What are the benefits of a n ITIL® Foundation certification?

A: An ITIL® Foundation level certification provides some important benefits to professionals (apart from improved career prospects) that include a framework to identify, plan, deliver and support IT services to the business. It helps professionals define processes to increase business productivity, efficiency and effectiveness.

Q3.When will participants get their PDU Certificates?

A: All PDU E-Certificates will reach participants within 2 business days after the training.